Shipping & Logistics

Nature Aim Co is committed to delivering your orders accurately, on time, and in perfect condition. Our logistics infrastructure is built to support the demands of wholesale distribution, retail supply, and eCommerce fulfillment at scale.

Order Processing

• Orders are processed within 1–2 business days of receipt and approval.
• Wholesale orders require an approved account prior to fulfillment.
• Large or custom orders may require additional lead time — your account manager will communicate timelines in advance.

Shipping Methods

• Standard Freight — For bulk and pallet-level wholesale shipments.
• Ground Shipping — For smaller wholesale and retail supply orders.
• Expedited Shipping — Available upon request for time-sensitive orders (additional charges apply).
• eCommerce Fulfillment — Direct-to-consumer and dropship options available for qualified partners.

Shipping Coverage

We ship to all 48 contiguous United States. Shipping to Alaska, Hawaii, and US territories is available on a case-by-case basis. For international shipping inquiries, please contact our logistics team.

Tracking & Visibility

All shipments include tracking information provided at the time of dispatch. Wholesale account holders have access to order status updates through their account portal.

Freight & Damage Claims

All shipments are inspected before dispatch. In the event of freight damage or missing items, please notify our team within 48 hours of delivery with photographic documentation. Claims submitted after this window may not be eligible for resolution.

Questions?

For shipping quotes, freight arrangements, or logistics inquiries, please contact our team.